/* ─── Chat widget ─────────────────────────────────────────────
   Globaal floating widget rechtsonder.
   Mobile: bottom-sheet die volledige breedte pakt + safe-area.
   Desktop: 380x560 panel boven de launcher.
   Volledig op tokens.css; geen hardcoded kleuren buiten witregels en zwart.
   ─────────────────────────────────────────────────────────── */

.chat-widget {
  position: fixed;
  right: var(--space-24);
  bottom: var(--space-24);
  z-index: 1002;
  font: 400 16px/1.5 var(--font-body);
  color: var(--color-text);
  --chat-anim: cubic-bezier(0.16, 1, 0.3, 1);
}

@media (max-width: 520px) {
  .chat-widget {
    right: var(--space-16);
    bottom: calc(var(--space-16) + env(safe-area-inset-bottom, 0px));
  }
}

/* ── Launcher button (altijd zichtbaar) ─────────────────────── */
.chat-launcher {
  display: inline-flex;
  align-items: center;
  gap: var(--space-8);
  height: 48px;
  padding: 0 var(--space-16) 0 var(--space-12);
  background: var(--color-text);
  color: #fff;
  border: 1px solid var(--color-text);
  border-radius: 999px;
  cursor: pointer;
  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.18);
  font: 600 15px/1 var(--font-body);
  transition: background 160ms var(--chat-anim), transform 160ms var(--chat-anim);
}

.chat-launcher:hover {
  background: var(--color-accent);
  border-color: var(--color-accent);
}

.chat-launcher:focus-visible {
  outline: 2px solid var(--color-accent);
  outline-offset: 3px;
}

.chat-launcher-icon {
  flex-shrink: 0;
}

.chat-launcher-label {
  white-space: nowrap;
}

.chat-launcher-status {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-muted);
  flex-shrink: 0;
}

.chat-launcher-status.is-online {
  background: #22c55e;
  box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.25);
}

.chat-widget.is-open .chat-launcher {
  display: none;
}

/* ── Panel ──────────────────────────────────────────────────── */
.chat-panel {
  position: absolute;
  right: 0;
  bottom: 0;
  width: 410px;
  height: 630px;
  max-width: calc(100vw - var(--space-32));
  max-height: calc(100vh - var(--space-32));
  background: var(--color-surface);
  border: 0px solid var(--color-border);
  border-radius: 15px;
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.18);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(12px) scale(0.98);
  transition:
    opacity 240ms var(--chat-anim),
    transform 320ms var(--chat-anim),
    width  320ms var(--chat-anim),
    height 320ms var(--chat-anim);
  will-change: opacity, transform, width, height;
}

/* Expand: 25% groter (380×580 → 475×720). Alleen op desktop. */
@media (min-width: 521px) {
  .chat-panel.is-expanded {
    width: 475px;
    height: 720px;
  }
}

.chat-widget.is-open .chat-panel {
  opacity: 1;
  transform: translateY(0) scale(1);
}

.chat-panel[hidden] {
  display: none;
}

@media (prefers-reduced-motion: reduce) {
  .chat-panel,
  .chat-launcher {
    transition: none;
  }
}

/* Mobile: bottom-sheet zonder gap aan de zijkanten */
@media (max-width: 520px) {
  .chat-panel {
    position: fixed;
    inset: auto 0 0 0;
    width: 100%;
    height: 88vh;
    max-width: 100%;
    border-radius: var(--radius) var(--radius) 0 0;
    border-bottom: none;
  }
}

/* ── Header ─────────────────────────────────────────────────── */
.chat-panel-header {
  position: relative;
  padding: 54px 20px 20px;
  background: var(--color-bg);
  border-bottom: 1px solid var(--color-bg-medium);
  flex-shrink: 0;
}

.chat-panel-iconbtn {
  position: absolute;
  top: 12px;
  width: 32px;
  height: 32px;
  border: none;
  background: transparent;
  color: var(--color-muted);
  border-radius: 50%;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  transition: background 160ms, color 160ms;
}

.chat-panel-iconbtn:hover {
  background: var(--color-bg-medium);
  color: var(--color-text);
}

.chat-panel-iconbtn-expand    { left: 12px; }
.chat-panel-iconbtn-minimize  { right: 12px; }

/* Icon-toggle: standaard expand-icon zichtbaar, collapse-icon verborgen.
   Wisselt om als panel uitgevouwen is. */
.chat-icon-collapse { display: none; }
.chat-panel.is-expanded .chat-icon-expand   { display: none; }
.chat-panel.is-expanded .chat-icon-collapse { display: inline-block; }

/* Mobile: expand niet zinvol op bottom-sheet */
@media (max-width: 520px) {
  .chat-panel-iconbtn-expand { display: none; }
}

.chat-panel-greeting {
  display: flex;
  align-items: center;
  gap: 14px;
}

.chat-panel-avatar {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--color-surface);
  border: 1px solid var(--color-bg-medium);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--color-accent);
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04);
}

.chat-panel-avatar svg {
  width: 22px;
  height: 26px;
}

.chat-panel-greeting-text {
  flex: 1;
  min-width: 0;
}

.chat-panel-title {
  font: 700 20px/1.2 var(--font-body);
  margin: 0 0 6px;
  color: var(--color-text);
}

.chat-panel-subtitle {
  margin: 0;
  font: 400 13px/1.4 var(--font-body);
  color: var(--color-muted);
  display: flex;
  align-items: center;
  gap: var(--space-8);
  flex-wrap: wrap;
}

.chat-panel-subtext {
  white-space: nowrap;
}

/* Status-dot: klein gekleurd rondje zonder border */
.chat-status-pill {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

.chat-status-pill.is-online  { background: var(--color-score-4); }
.chat-status-pill.is-offline { background: var(--color-muted); }

/* ── Screens (forms + chat) ─────────────────────────────────── */
.chat-screen {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-height: 0;
  padding: 27px;
  overflow-y: auto;
}

.chat-screen[hidden] {
  display: none !important;
}

.chat-screen-intro {
  margin: 0 0 var(--space-16);
  font: 400 15px/1.5 var(--font-body);
  color: var(--color-text);
}

/* Inputs (zelfde stijl als aanmelden-form: hoogte 48, soft grey border) */
.chat-input,
.chat-textarea-tall {
  display: block;
  width: 100%;
  height: 48px;
  padding: 12px 18px;
  background: var(--color-bg);
  border: 1px solid #D4D2CC;
  border-radius: var(--radius);
  font: 400 16px/1.5 'Inter', sans-serif;
  color: var(--color-text);
  margin-bottom: var(--space-12);
  outline: none;
  box-sizing: border-box;
  transition: border-color 0.15s, box-shadow 0.15s;
}

.chat-input::placeholder,
.chat-textarea-tall::placeholder {
  color: var(--color-muted);
}

/* Readonly-veld (bv. e-mail van ingelogde user in offline-form): zichtbaar
   maar visueel duidelijk niet bewerkbaar. Achtergrond én tekst 25% lichter;
   border ongewijzigd. */
.chat-input[readonly],
.chat-input.is-locked {
  background: color-mix(in srgb, var(--color-bg-medium) 75%, #fff);
  color: color-mix(in srgb, var(--color-text) 56%, #fff);
  cursor: not-allowed;
}

.chat-input[readonly]:focus,
.chat-input.is-locked:focus {
  border-color: var(--color-border);
  box-shadow: none;
}

.chat-input:focus,
.chat-textarea-tall:focus {
  border-color: var(--color-accent);
  box-shadow: 0 0 0 2px rgba(83, 132, 114, 0.15);
}

.chat-textarea-tall {
  height: auto;
  min-height: 110px;
  resize: vertical;
}

.chat-honeypot {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

/* Buttons ─────────────────────────────────────────────────── */
.chat-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  height: 44px;
  min-height: 44px;
  flex-shrink: 0;
  padding: 0 var(--space-16);
  border-radius: var(--radius);
  font: 600 15px/1 var(--font-body);
  cursor: pointer;
  border: 1px solid transparent;
  transition: background 160ms, color 160ms, border-color 160ms;
}

.chat-btn-primary {
  background: var(--color-accent);
  color: #fff;
  border-color: var(--color-accent);
  width: 100%;
  margin-top: var(--space-4);
}

.chat-btn-primary:hover {
  background: var(--color-text);
  border-color: var(--color-text);
}

.chat-btn-primary:disabled {
  background: var(--color-muted);
  border-color: var(--color-muted);
  cursor: progress;
}

.chat-btn-secondary {
  background: transparent;
  color: var(--color-text);
  border-color: var(--color-border);
  margin-top: var(--space-16);
  align-self: center;
  min-width: 140px;
}

.chat-btn-secondary:hover {
  background: var(--color-text);
  color: #fff;
  border-color: var(--color-text);
}

/* Privacy + error ────────────────────────────────────────── */
.chat-privacy {
  margin: var(--space-12) 0 0;
  font: 400 12px/1.4 var(--font-body);
  color: var(--color-muted);
  text-align: center;
}

.chat-error {
  margin: 0 0 var(--space-12);
  padding: var(--space-8) var(--space-12);
  border-radius: var(--radius);
  background: rgba(255, 51, 0, 0.08);
  color: var(--color-accent);
  font: 400 14px/1.4 var(--font-body);
}

/* ── Chat: messages list + composer ─────────────────────────── */
.chat-screen-chat {
  padding: 0;
}

.chat-messages {
  flex: 1 1 auto;
  min-height: 0;
  padding: var(--space-16);
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: var(--space-8);
  scroll-behavior: smooth;
}

.chat-msg {
  max-width: 85%;
  padding: 12px 21px;
  border-radius: 25px;
  font: 400 15px/1.4 var(--font-body);
  word-wrap: break-word;
  white-space: pre-wrap;
}

.chat-msg-visitor {
  align-self: flex-end;
  background: var(--color-accent);
  color: #fff;
}

.chat-msg-agent {
  align-self: flex-start;
  background: var(--color-bg-medium);
  color: var(--color-text);
}

.chat-msg-system {
  align-self: center;
  font-size: 13px;
  color: var(--color-muted);
  background: transparent;
  padding: var(--space-4) 0;
}

.chat-msg-time {
  display: block;
  font-size: 11px;
  margin-top: 2px;
  opacity: 0.7;
}

.chat-typing {
  align-self: flex-start;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 10px 14px;
  background: var(--color-bg-medium);
  border-radius: var(--radius);
  min-height: auto;
}

/* Quick-reply chips: kolom van klikbare tags, rechts uitgelijnd
   (impliceert een bericht vanuit de bezoeker). */
.chat-quickreplies {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 8px;
  align-self: stretch;
  max-width: 100%;
  margin-top: 4px;
}

.chat-quickreply {
  display: inline-flex;
  align-items: center;
  height: 34px;
  padding: 0 14px;
  background: var(--color-surface);
  color: var(--color-text);
  border: 1px solid var(--color-border);
  border-radius: 999px;
  font: 500 14px/1 var(--font-body);
  cursor: pointer;
  transition: background 160ms, color 160ms, border-color 160ms;
}

.chat-quickreply:hover,
.chat-quickreply:focus-visible {
  background: var(--color-accent);
  color: #fff;
  border-color: var(--color-accent);
  outline: none;
}

/* Closing-banner (5-min warning + closed state) */
.chat-closing-banner {
  margin: 0;
  padding: 10px 16px;
  border-top: 1px solid var(--color-bg-medium);
  font: 400 13px/1.4 var(--font-body);
  color: var(--color-text);
  background: var(--color-bg-medium);
  flex-shrink: 0;
}

.chat-closing-banner.is-warning {
  background: var(--color-score-1);
  color: var(--color-text);
}

.chat-closing-banner.is-closed {
  background: var(--color-bg-medium);
  color: var(--color-text);
  font-weight: 500;
}

.chat-closing-banner[hidden] { display: none; }

/* Leave-email-form (vervangt composer wanneer chat dicht is) */
.chat-leave-email {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 12px 16px 16px;
  background: var(--color-bg);
  border-top: 1px solid var(--color-bg-medium);
  flex-shrink: 0;
}

.chat-leave-email[hidden] { display: none; }

/* `hidden`-attribute moet harder dan `display: flex` op deze elementen werken */
.chat-composer[hidden],
.chat-leave-email[hidden],
.chat-closing-banner[hidden] { display: none !important; }

/* Body-textarea: ruimte voor afsluitend bericht */
.chat-leave-email-body {
  min-height: 80px;
  height: auto;
  resize: vertical;
}

.chat-leave-email-info {
  margin: 0;
  font: 400 13px/1.4 var(--font-body);
  color: var(--color-muted);
}

.chat-leave-email-skeleton {
  margin: 0;
  font: 400 13px/1.4 var(--font-body);
  color: var(--color-muted);
  text-align: center;
  padding: 8px 0;
}

.chat-leave-email-btn {
  width: 100%;
  margin-top: 0;
}

.chat-leave-email-error {
  margin: 0;
}

.chat-typing-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--color-muted);
  animation: chat-typing-bounce 1.2s infinite ease-in-out;
}

.chat-typing-dot:nth-child(2) { animation-delay: 0.15s; }
.chat-typing-dot:nth-child(3) { animation-delay: 0.30s; }

@keyframes chat-typing-bounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30%           { transform: translateY(-3px); opacity: 1; }
}

@media (prefers-reduced-motion: reduce) {
  .chat-typing-dot { animation: none; opacity: 0.6; }
}

.chat-composer {
  display: flex;
  align-items: flex-end;
  gap: var(--space-8);
  padding: var(--space-12);
  border-top: 1px solid var(--color-bg-medium);
  background: var(--color-bg);
  flex-shrink: 0;
}

.chat-textarea {
  flex: 1 1 auto;
  min-height: 40px;
  max-height: 120px;
  padding: var(--space-8) var(--space-12);
  border: 1px solid var(--color-border);
  border-radius: var(--radius);
  font: 400 15px/1.4 var(--font-body);
  background: var(--color-surface);
  color: var(--color-text);
  resize: none;
  overflow-y: auto;
}

.chat-textarea:focus {
  border-color: var(--color-accent);
  outline: none;
}

.chat-btn-send {
  width: 40px;
  height: 40px;
  padding: 0;
  background: var(--color-accent);
  color: #fff;
  border-color: var(--color-accent);
  border-radius: var(--radius);
  flex-shrink: 0;
}

.chat-btn-send:hover {
  background: var(--color-text);
  border-color: var(--color-text);
}

.chat-btn-send:disabled {
  background: var(--color-muted);
  border-color: var(--color-muted);
  cursor: not-allowed;
}

/* ── Thanks screen ──────────────────────────────────────────── */
.chat-screen-thanks {
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: var(--space-32) var(--space-16);
}

.chat-thanks-check {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #22c55e;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: var(--space-16);
}

.chat-thanks-title {
  font: 700 20px/1.3 var(--font-body);
  margin: 0 0 var(--space-8);
}

.chat-thanks-text {
  margin: 0;
  font: 400 15px/1.5 var(--font-body);
  color: var(--color-text);
}